Who processes the gown?
The gown is processed in-house by us from start to finish. This is a husband and wife business, so we take care of everything from start to finish. My wife plays a support role in the whole process. After we receive the gown, I inspect it, then I call you to go over the condition of the gown, discuss condition of the gown, material, beads, sequins, stains, length, dirt at bottom, and of course stains and spots. Ask about age, whether to box or not, when you need it back by etc.
After discussing and agreeing the price, we make a note about the gown condition, services required, and any special instructions if necessary, in the “Gown Form”. We go over the stains, treat them and work on the spots, clean it, process it, and I press it. (sometimes my experienced presser presses it). I check the gown and take pictures of before and after and double check at the end to make sure that everything came out okay. I personally pack your beautiful wedding gown into the gold “Gown Preservation Box” and I ship it back you.